State Farm® Insurance Agent Ramona Suggs-Winrow
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jasmine E
February 1, 2023
"I work with Nina at this office and she is amazing. So helpful with explaining coverage and assisting me with claims. I love State Farm and this office. You could not ask for better service."
"Thank you Jasmine! We enjoy servicing your insurance needs!! "
Angel Arvelo
January 31, 2023
"Great service, I've been working with Ramona and Nina for almost 8 years and they have been always helpful and willing to assist with that extra required in some cases.. Nina is great and always guided me through the process of getting insurance and adjust it with 3 different vehicles and my house.. Also helped my brother and do far we're really happy with them.."
"Thank you Angel! We appreciate you and have enjoyed servicing your insurance needs! "
GeoAIII
January 31, 2023
"Ramona has been our agent for over 30 years. We have had excellent service consistently on our auto and home insurance claims. All three of our adult children are also insured with her. Ramona and Nina are very responsive. We referred several others to her office and they feel the same way. We highly recommend."
"We appreciate you allowing us to service your insurance needs! Thank you for your referrals! "
Maddie
January 30, 2023
"I cannot recommend Ramona's office enough! She and her staff are kind people who do everything they can to help their customers understand their policies down to the smallest details and answer even the toughest questions to the best of their ability. Insurance can be a difficult thing to understand and can be frustrating as a customer at times (extremely so in some cases, I can confirm!), but I know I can trust Ramona's office to help me navigate through to get exactly what I need. This office is the sole reason I went to State Farm when I got my own auto policy. Having seen how Ramona runs this office for the past 5+ years, I can guarantee they would never be dishonest to their customers nor would they ever attempt to pull the wool over anyone's eyes. If I have ever had questions or concerns about anything on my policy, how I was billed, or the status of any and all discounts, I went to them first to get a better understanding of what was going on. Ramona and her staff do everything in their power to make sure you're not only getting the best policy you can for both your needs and your budget, but want to be sure you are not missing a thing. Something on my policy will be changing? They let me know. Something happened to a discount? I get notified. I highly recommend bringing your business here for staff that genuinely care about insurance and how to make sure your needs are being more than met. Ramona is a wonderful person, her staff is incredible, and you could not be in better hands."
Christie Horejsi
January 30, 2023
"Wonderful office. Very professional and helpful."
Anthony Dsouza
January 30, 2023
"I have worked with them for over 10 years. Have all my cars and houses insured with them. I usually get to talk to them when I call or receive a call back shortly. Nina has been great in helping me with mutiple insurances, bonded titles and rental property insurances. Super quick turnaround when needed. Again if u thinking SF these guys have been thr for me. Thanks Ramona and Nina."
Sayed J. Sadat
January 27, 2023
"Scam! Please avoid getting insurance here. They are scamming with your personal information"
"Good Morning Mr. Sadat. We are sorry that you were not satisfied with your experience when you called in for a quote. We take great care in protecting your privacy and your personal information. I understand that you are not happy with the insurance claims process. With respect to your concern about paying off a car loan, if your vehicle is totaled, your policy is designed to pay the actual cash value of the vehicle at the time of loss, not the payoff of a car loan. I am sure your current carrier handles it the same way. That would require Gap insurance. You might check with your lender to see if they offer such coverage. We wish you the best and we thank you for allowing us an opportunity to quote your insurance."
Cinna Bun
February 17, 2021
"My family has used this agent and her staff since the early 90's. They're good people who have helped us whenever needed."
Kathy Revor
February 11, 2020
"She went out of her way to assist me - if there was any shortcoming, it was on my part."
Brigitt “Bee” Williams
June 27, 2019
"I called this location for a quote. I am already a State farm customer and inquired about the process of moving from state to state. I was told they would be in touch with rates. A week or so later, I got a bill in the mail with a rate increase of over $600. I never received a policy, a notice of rate change, nothing. Come to find out this rate included multiple coverages that are not even on my policy now!! #ScamMuch When I reached out to find out how I had been enrolled in something I never agreed too, Ramona advised me that they are cancelling the transfer and dismissed my complaint as if I'm insane for expecting to have been notified about the changes before they proceeded to send a bill. Bottom line, avoid this location and their morally questionable procedures!! I will be switching companies due to this experience."
Lakewood Ventures
June 19, 2019
"Great experience. Ramona and her team are very knowledgeable and responsive to all of my requests and service has been excellent. I have recommended them to many of my family and friends."
Leslie Parra
June 17, 2019
"Very professional agency."
Rakesh
December 13, 2016
"Her staff is very rude. If you have lots of money want to loose them in the form of the insurance no one can be do better than them. I have never got a chance to talk with Ramona. Their will not respond immediately unless your message has some content that make them money.Any help regarding other facts they will not respond immediately. I had very bad experience. Will never choose this agent next time."